Home » FAQs

  • How would I know if my mom is ready for home care services?

    Here are some of the signs to look out for:

    • Lack of housekeeping: Dishes piling up in the kitchen, dirty floors, or large piles of unwashed clothing, general change in housekeeping habits.
    • Change in personal hygiene habits. Eg. Wearing the same clothing for several days.
    • Bills not being paid.
    • Inappropriate clothing choices (not wearing a coat in cold weather, not wearing shoes, wearing heavy clothing during hot weather).
    • Confusion in the kitchen: Not remembering to turn off burners, leaving the oven on, leaving items in the oven and forgetting about them. Food being left out, leaving the water running.
    • Changes in behavior: Odd conversations, signs of paranoia, accidentally taking too much medication, phone calls at odd hours, unusual fears and nervousness … all of these things may be signs that your parent needs help.
  • What is the difference between home healthcare services and private duty home care services?

    Home healthcare services are typically medically necessary. This service typically paid for by Medicare or other health insurance, and have been ordered by a physician.

    Private duty home care services are typically paid for privately or with long-term care insurance or some combination of these programs. Private duty home care services are typically non-medical, companion care services. Services include errands, light housekeeping, light meal preparation, medication reminders, light laundry, grocery shopping, transportation to and from appointments and taking walks.

  • What is the difference between in-home care and senior housing, like assisted living facilities?

    In-home care keeps seniors safe in their own homes by providing either hourly or live-in care services. Most seniors would prefer to stay in their own homes for as long as possible. Assisted living facilities on the other hand are for aging adults who need more care, or need a safer environment. Assisted living facilities are a great option for people may wander or who need regular medication administration by a med-tech or nurse

  • Does Medicare or health insurance pay for in-home care?

    Medicare and traditional health insurance only pay for “skilled care”, meaning the care must be ordered by a physician, must be medically necessary, and must be monitored by a health care professional.

    Companion care and non-medical home care are typically not paid for by Medicare or traditional health insurance

  • When is the Right Time for In-Home Care?

    Seniors often experience changes in their abilities to manage daily activities as they age or due to a chronic health condition or recent hospitalization. These changes can be both subtle and gradual, making it difficult for families to determine when is the right time to ask for help.

    When you start observing changes in your loved one's ability to live safely and independently, it may be time to start the conversation about in-home care before another crisis occurs. Every situation is unique, but discussing options with someone experienced such as senior care manager can help relieve the burden for family caregivers.

    Click here to connect with a senior care expert for advice on what care option may be best for your loved one.

  • How Can I Trust Your Home Care Staff?

    We understand that allowing a caregiver into your loved one’s home is a major decision that requires a lot of trust. Our caregivers are fully screened before they are hired. Our screening protocol includes a criminal background check, DMV check, drug screening, ethics and integrity testing. In addition we have tools that help us match the right caregivers to clients - having in mind the client’s comfort level as well as peace of in mind to the family.

  • How About Temporary Services?

    Yes, we offer Respite Care. This allows family caregivers an opportunity to have a break from the daily stresses of providing care for a loved one to getting involved with their regular duties and other fun activities they miss doing.

  • How much does home care cost?

    The national average private-pay hourly rates for home health aides and homemaker/ companion services remain ranges between $19 to $23.

  • What is live-in care and how do I find a caregiver who will live in the home?

    Live-in care means the caregiver lives in the home most of the week, and may only leave on their days off or to accompany the client. They may be replaced by another live-in caregiver on their days off. They have their own bedroom, and sleep at night when the care-receiver is sleeping. All live-in caregivers require a break during the day and during the week and will have days off. There is usually more than one caregiver assigned to a live-in case if 7 day coverage is needed. Most private duty home care agencies can provide live-in services and hourly services. Hourly caregivers do not live in the home. Live-in care is not appropriate for everyone. Hourly services may be more appropriate for seniors who need 24/7 attention, cannot be left alone and need the caregivers to be awake at night.

  • What if my loved one doesn't want help?

    Do some home care agencies specialize in Alzheimer’s Care at home?

  • What is “respite” care and does every home care agency provide that type of care?

    Respite care is the provision of short-term, temporary relief to those who are caring for family members. Respite might be for a day, a week, or just a few hours. Most family caregivers need a break from time to time to take care of themselves and enjoy life. Charism Home Care can provide respite care from 1 hour to 24 hours a day.

  • Do all home care agencies do background checks on their caregivers?

    All agencies should do a criminal background check on their employees. Charism Home Care performs criminal background checks as well as drug screening on all employees.

  • What does “insured” mean, and is that an important requirement for home care agencies?

    Insurance covers liability issues that may arise in the course of someone’s work. If a caregiver is injured in a fall, the agency’s insurance would provide compensation, not you or your insurance carrier. Charism Home Care carries professional liability insurance for all of our employees.

  • What happens if a caregiver does not show up for their shift?

    From time to time caregivers may call in sick, have a flat tire on the way to work, or a family emergency that requires them to take the day off. A supervisor at Charism Home Care is immediately alerted and will provide a backup caregiver if the designated person is unable to arrive for the scheduled visit.

Quality homecare you can Trust

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